TY - DATA AU - Juran, Joshep M. AU - Blanton Godfrey, A. AU - Hoogstoel, Robert E. AU - Schilling, Edward G. TI - Juran's quality handbook SN - 007034003X PY - 1979/// CY - New York PB - McGrawHill KW - GESTIÓN KW - INGENIERIA INDUSTRIAL KW - INGENIERIA EN CALIDAD N1 - Colección de artículos temáticos; Apéndices en páginas posliminares. ; How to use the handbook /; J. M. Juran; How to think about quality /; J. M. Juran; The quality planning process /; John F. Early and O. John Coletti; The quality control process /; J. M. Juran and A. Blanton Godfrey; The quality improvement process /; J. M. Juran; Process management /; James F. Riley, Jr; Quality and income /; J. M. Juran; Quality and costs /; Frank M. Gryna; Measurement, information, and decision-making /; Thomas C. Redman; Computer applications to quality systems /; Fredric I. Orkin and Daniel P. Olivier; The ISO 9000 familiy of international standards /; Donald Marquardt; Benchmarking /; Robert C. Camp and Irving J. De Toro; Strategic deployment /; Joseph A. DeFeo; Total quality managment /; A. Blanton Godfrey; Human resources and quality /; W. R. Garwood and Gary L. Hallen; Training for quality /; Gabriel A. Pall and Peter J. Robustelli; Project management and project development /; Gerald T. Paul; Market research and marketing /; Fran M Gryna; Quality in research and development /; Al. C. Endress; Software development /; Lawrence Bernstein and C. M. Yuhas; Supplier relations /; John A. Donovan and Frank P. Maresca; Operations /; Frank M. Gryna; Inspection and test /; E. F. "Bud"Gookins; Job shop industries /; Leonard A. Seder; Customer services /; Edward Fuchs; Administrative and support operations /; James A. F. Stoner, Charles B. Wankel, and Frank M. Werner; Process industries /; Donal W. Marquardt; Quality in high tech industry /; M. K. Do.etran; Automotive industry /; Yoshio Ishizaka; Travel and hospitality industries /; Patrick Mene; Government services /; Al Gore; Health care services /; Donald M. Berwick and Maureen Bisognano; Financial services industries /; Charles A. Aubrey II and Robert E. Hoogstoel; Second-generation data quality services /; Thomas C. Redman; Quality and society /; J. M. Juran; Quality and the national culture /; J. M. Juran; Quality in developing countries /; Lennart Sandholm; Quality in Western Europe /; Tito Conti; Quality inCentral and Estern Europe /; Robert E. Hoogstoel; Quality in the United States /; J. M. Juran; Quality in Japan /; Yoshio Kondo and Noriaki Kano; Quality in the People's Repúblic of China /; Yuanzhang Liu; Quality in Latin America /; Marcos E. J. Bertin; Basic statistical methods /; Edward J. Dudewicz; Statistical process control /; Harrison M. Wadsworth; Acceptance sampling /; Edward G. Schilling; Design and analysis of experiments /; J. Stuart Hunter; Reliability and analysis of experiments /; William Q. Meeker, Luis A. Escobar, Necip Doganaksoy, and Geral J. Hahn ER -